Jobs · Office clerk

Will AI replace office clerks?

Part of the work, not the whole job. AI could take on about 57% of the working time in a typical office clerk job today. The other 43% still needs a person.

19 responsibilities · a typical office clerk job

43% of the work still needs a person.

Still needs a person: 43% of the timeAI could take on: 57%

Median pay $45,010 a year in the U.S. (BLS, May 2025).

Still needs a person

  • Operate office machines and equipment
  • Handle cash, banking and basic bookkeeping
  • Deliver messages and run errands
  • Count, weigh and organize materials

AI can do or help with

  • Answer phones and take messages AI helps
  • Answer questions and handle complaints AI helps
  • Keep filing and database systems updated AI can do it
  • Compile, sort and file office records AI can do it
  • Sort mail and answer correspondence AI helps
  • Find records to answer requests AI can do it

The biggest responsibilities of each kind. "AI helps" means AI takes on part of the work, or most of it with a person checking what it produces. See all 19, with the reason for each and the cost of handing them to AI.

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Questions people ask

Will AI replace office clerks?

Part of the work, not the whole job. AI could take on about 57% of the working time in a typical office clerk job today. The other 43% still needs a person. That is a split of the work, not a forecast of jobs lost.

Which parts of the job can AI do?

The biggest ones AI can do or help with: answer phones and take messages, answer questions and handle complaints, keep filing and database systems updated, compile, sort and file office records, sort mail and answer correspondence, find records to answer requests.

Which parts still need a person?

The biggest ones: operate office machines and equipment, handle cash, banking and basic bookkeeping, deliver messages and run errands, count, weigh and organize materials.

How is this measured?

The U.S. Department of Labor lists 20 responsibilities for this job (O*NET 31.0), and the split covers the 19 people in it do today. Each is scored on 4 questions: can AI do it, does it get it right, must a person sign for it, and do people need to deal with a real person. The split is weighted by how much of the job each responsibility takes up. Scores version 0.5.1, updated September 29, 2026.

Responsibilities from O*NET 31.0 (U.S. Department of Labor). Pay from the Bureau of Labor Statistics, May 2025. Scores are calibrated to published research and updated every month. How it works.

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